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What does our storage insurance cover?

This page tells you exactly what our policy covers, what it doesn't, and what your facility needs to qualify. No small print buried at the end — everything you need to know, upfront.

What events are covered?

Your policy pays out if your stored belongings are lost or damaged as a result of any of the following. The Facility policy covers all events listed; the Container policy covers all except those marked Facility only.

Fire, lightning, and explosion

Including earthquake and accidental fire at the storage facility.

Theft and attempted theft

Proof of violent forced entry to the unit is required.

Storm, flood, and weight of snow Facility only

Not included under the Container policy.

Escape of water from pipes or tanks Facility only

Burst pipes, leaking apparatus, fixed water tanks. Not included under the Container policy.

Impact by vehicle, aircraft, or animal

Riot, civil commotion, and malicious damage

Including strikes, violent disorder, and vandalism.

Falling trees, telegraph poles, and lamp posts

Including subsidence and partial structural collapse of the building.

Smoke

Moths, insects, or vermin Facility only

Where the source is from outside the premises. Not included under the Container policy.

What items are covered?

The policy covers your home and personal contents stored in your unit or container. This includes:

  • Household furnishings, furniture, carpets, and curtains
  • Home appliances — cookers, washing machines, and fridges
  • Personal possessions — clothing, bags, and general belongings
  • Computer and electronic equipment — laptops, TVs, speakers, and peripherals
  • Pedal cycles — up to £2,000 in total
  • Valuables (jewellery, watches, art, fine instruments) — up to £3,000 in total
  • Personal documents and deeds — up to £1,000 in total
  • Collections (stamps, coins, memorabilia, art, etc.) — up to 30% of your sum insured
  • Machinery, tools, stock, and trade equipment — with Business & Commercial cover selected

What isn't covered?

The following are excluded from all cover4storage policies:

  • Currency and financial instruments — cash, vouchers, bonds, or similar
  • Dangerous items — flammables, explosives, firearms, and ammunition
  • Prohibited items — anything not legally permitted to be stored
  • Belongings not at a qualifying facility — the unit must be purpose-built with CCTV and fire alarms
  • Vehicles — cars, motorbikes, and motorised vehicles (pedal cycles are covered up to the limit shown below)
  • Wear, tear, and deterioration — gradual damage over time is not a covered event
  • Mobile telephones, contact lenses, dentures, and hearing aids
  • Items on charge — e-scooters, e-bikes, and mobile devices whilst being charged
  • Food or perishable goods
  • Accidental damage — cover is for named perils only; unexplained loss or damage is not covered

Please read Policy Wording for full information on levels of benefits and cover details.

Cover limits

When you get a quote, you'll set your total sum insured to match the full replacement value of everything in your unit. Certain categories have sub-limits regardless of your total sum insured:

Item category Maximum payable
Any single item £7,500
Valuables (jewellery, watches, art, etc.) £3,000 in total
Pedal cycles £2,000 in total
Personal documents and deeds £1,000 in total
Collections (stamps, coins, memorabilia, etc.) 30% of your sum insured
Alcohol, tobacco products, and bottled perfumery 10% of your sum insured

Receipts, valuations, and proof of ownership will be required for claims involving cycles, valuables, or collections.

Make sure you're not underinsured

Set your total cover level to the full replacement value of everything in your unit — not just what you originally paid. If you're underinsured, your payout will be reduced proportionally.

Does my storage facility qualify?

To be eligible for cover, your storage facility must meet all of the following:

Not sure if your facility qualifies? Any reputable self-storage operator will confirm they have CCTV and fire alarms in place. If in doubt, call us on 01268 200 060 — Monday–Thursday 9am–5pm, Friday 9am–4pm.

How much does it cost?

Policies start from £16.50 a year. The price depends on the total value of what you're storing — the higher the cover level, the higher the cost.

There is no excess on any claim. What you're owed is what you receive.

Get a quote in minutes

Before you buy, please read the Policy Wording and Policy Acceptance Criteria to confirm this policy meets your needs.

From £16.50

per year

  • No excess on any claim
  • Instant certificate on purchase
  • FCA regulated
  • England, Wales & Scotland

How does this compare to facility insurance?

Storage facilities often sell their own insurance at the point of rental. cover4storage customers save up to 70% compared to facility-sold policies.

See how we compare

Ready to get covered?

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From £16.50 a year · No excess · Instant certificate · FCA regulated