Help Centre

Most storage facilities require all customers to hold valid insurance as a condition of rental — so in most cases, yes. But even where it isn't compulsory, it's worth having. Storage providers take very limited responsibility for damage or loss to your belongings, even on their own premises. Insurance is the only way to protect the financial value of what you store.

Policies start from £16.50 a year — around 32p a week. The exact price depends on the total replacement value of the contents you're storing — the higher the cover level you choose, the higher the premium. There are no hidden fees and no excess. Get a quote in minutes →

Almost always, yes. Facility-sold policies typically carry a significant mark-up. Based on independent research, cover4storage customers save up to 70% compared to insurance bought directly from their storage provider. Our Compare page has side-by-side pricing from the main providers.

Fire and explosion, theft and attempted theft (with evidence of forced entry), flood and water damage, falling objects, vehicle or aircraft impact, and malicious damage. For the full list of what's covered and what isn't, see our What's Covered page.

No. There is no excess on any cover4storage policy. If your claim is approved, you receive the full payout — we don't deduct anything from the first part of your loss.

No. Your storage facility must be located within England, Wales, or Scotland, and you must be a UK resident to purchase a policy. We don't currently cover facilities in Northern Ireland, the Channel Islands, or overseas.

The facility must be purpose-built for self-storage — not a garage, barn, or domestic outbuilding. It also needs CCTV surveillance and fire alarms in place. Most reputable self-storage operators will meet these requirements. If you're unsure, ask your facility directly.

Immediately. Once you complete your quote and purchase online, your certificate of insurance is issued instantly. You can download and present it to your storage facility straight away.

Yes. If the value of what you're storing changes, call us on 01268 200 060 or email [email protected] and we'll update your policy.

Yes. You can cancel at any time. If you cancel within the first 14 days and have not made a claim, you'll receive a full refund. After 14 days, a pro-rata refund may apply. See our Refund Policy for full details.